Yes. Orders can be placed directly through our website at any time. Simply add your selected products to cart and proceed to checkout.

We accept secure online payment methods available at checkout, including major cards and Shop Pay where available.

If you need to make a change, please contact us as soon as possible by email at info@sunbearhealthsupplies.com after placing your order. We will do our best to assist before the order has been processed or dispatched.

We ship Australia-wide. If you would like to order from outside Australia, please contact us before purchasing so we can confirm current international shipping availability and options.

Delivery times can vary depending on your location and the shipping service selected at checkout. Metro orders generally arrive sooner than regional orders.

Once your order has been dispatched, you will receive a confirmation email with tracking details if tracking is available for your shipment.

Yes. We offer free shipping on eligible orders over $200. Orders under $200 are charged $13 for regular post or courier, and $17 for Express shipping.

A helpful place to start is to shop by your wellness goal, such as energy, sleep, gut health, recovery, immunity, or longevity. You can also search by ingredient and review each product page for directions, ingredients, and product-specific information.

Not all supplements are suitable for every person. Always read the label and directions before use. If you are pregnant, breastfeeding, taking medication, have a medical condition, or are buying for a child, seek advice from a qualified healthcare professional before use.

Some supplements are commonly taken together, but suitability depends on the ingredients and your personal circumstances. Please review the product labels carefully and consult a healthcare professional if you are unsure.

No. The information on our website is general in nature and is not intended to replace medical advice, diagnosis, or treatment. Always seek advice from your healthcare practitioner if you have specific health concerns.

Ingredients, directions, and key product information are listed on each product page. Please read the label carefully before purchasing and before use.

If your order arrives damaged or incorrect, please contact us as soon as possible with your order number and photos of the issue so we can assist.

Please refer to our Returns Policy for full details on eligible returns, timeframes, and conditions.

For safety and product integrity reasons, opened ingestible products are generally not eligible for return unless required under applicable consumer law or the item is faulty.

No. You can usually check out as a guest unless account login is required for a specific feature.

Please use our contact page or the contact details listed on the website and include your order number if your enquiry relates to an existing purchase. You can also email us at info@sunbearhealthsupplies.com.

We aim to respond as quickly as possible during business hours. Response times may vary during peak periods, but are generally within 24 business hours.